Crisis & Emergency Risk Communication: Six Principles for OSH Professionals

2023 Professional Safety Article of the Year, 3rd Place

Key Takeaways:

Crisis and emergency risk communication (CERC) is an evidence-based framework that OSH professionals can use for successful risk communication to mitigate harm to people, property and the environment.

OSH professionals must introspectively reflect on lessons learned from previous emergencies and evaluate how circumstances inform the outcomes of risk communication.

Misinformation is not a new phenomenon, but it is a challenge that can be anticipated and addressed through timely, credible and transparent information provided by OSH professionals.

OSH professionals play a critical role in the preparation and execution of CERC in the workplace for all emergencies, including serious injuries and fatalities, extreme weather events and infectious disease outbreaks.